FAQ
What are the hardware requirements?
Can I play the games on multiple PCs if I own more than one PC?
If I cancel my membership after buying games will I become unable to use EGG games after that
When introducing a new launcher to my system, do I need to buy the game content again for the launcher version?
Will I be able to play games I downloaded before in the future?
How can I play these games on another PC?
How do I play games under unique network conditions, like on a business or school network?
How do I terminate EGG monthly registration?
Q.What are the hardware requirements?
A.The hardware requirements to run the EGG Launcher.
An environment that can run ActiveX is required in order to use the service.
Currently, only Windows 2000 and Windows XP are supported.
Please note that Windows Vista is not supported.
Currently, only Windows 2000 and Windows XP are supported.
Please note that Windows Vista is not supported.
The hardware requirements for the EGG software sold.
Windows Vista is not included in the hardware requirement.
Windows Vista is not supported in any way for the use of running our software.
Windows Vista is not supported in any way for the use of running our software.
PC-6001/PC-8801/PC-9801/X1/FM77 series title information here.
Windows95/98/Me/NT/2000
*The software can be run on Windows XP, but please note that it is not supported at this time. Celeron 500 MHz or faster (800 MHz or faster recommended).
*Required specifications vary by game.
PC-8801/PC-9801/X1/FM77 require at least 233 MHz, with 400Mhz or faster recommended.
FM77AV’s recommended processor speed is 600 MHz. (MHz is a measure of processor clock frequency)
Sound card that supports DirectX 5 or better.
Video card that can display 16 bit color at a 640x480 pixel resolution.
Windows95/98/Me/NT/2000
*The software can be run on Windows XP, but please note that it is not supported at this time. Celeron 500 MHz or faster (800 MHz or faster recommended).
*Required specifications vary by game.
PC-8801/PC-9801/X1/FM77 require at least 233 MHz, with 400Mhz or faster recommended.
FM77AV’s recommended processor speed is 600 MHz. (MHz is a measure of processor clock frequency)
Sound card that supports DirectX 5 or better.
Video card that can display 16 bit color at a 640x480 pixel resolution.
The requirements for MSX titles.
Windows XP/Vista Japanease
(DirectX 9.0c or better recommended.）
Pentium4 1.6GHz or faster
Sound card that supports DirectX 9.0c or better.
Video card that can display 16 bit color at a 640x480 pixel resolution.
Joypads supported.
Windows XP/Vista Japanease
(DirectX 9.0c or better recommended.）
Pentium4 1.6GHz or faster
Sound card that supports DirectX 9.0c or better.
Video card that can display 16 bit color at a 640x480 pixel resolution.
Joypads supported.
The requirements for X68000 titles.
Windows98/98SE/Me/2000/XP
Processor clock at 1 GHz or faster.
Sound card that supports DirectX 5 or better.
Video card that can display 16 bit color at a 640x480 pixel resolution.
*In some cases the software may not run properly when run at anything other than 16 bit color mode.
Joypad supported.
Windows98/98SE/Me/2000/XP
Processor clock at 1 GHz or faster.
Sound card that supports DirectX 5 or better.
Video card that can display 16 bit color at a 640x480 pixel resolution.
*In some cases the software may not run properly when run at anything other than 16 bit color mode.
Joypad supported.
The requirements for Mega Drive titles.
Windows95/98/Me/NT/2000
Celeron 600 MHz or faster (800 MHz or faster recommended).
Sound card that supports DirectX 5 or better.
Video card that can display 16 bit color at a 640x480 pixel resolution.
However, we have received reports of bugs under some operating environments.Windows95/98/Me/NT/2000
Celeron 600 MHz or faster (800 MHz or faster recommended).
Sound card that supports DirectX 5 or better.
Video card that can display 16 bit color at a 640x480 pixel resolution.
Upon confirming a bug, we ask that you please take the trouble to contact EGG technical support.
Q.Can I play the games on multiple PCs if I own more than one PC?
A.
You can download the games to multiple computers, but the rights to play them can only belong to one user. When playing on another PC please temporarily return the PC key to the EGG server and then get a new PC key.
Q.If I cancel my membership after buying games will I become unable to use EGG games after that
A.
Once a game has been initialized it will be playable even after cancellation of membership. However, who provide absolutely no support to non members.
Q.When introducing a new launcher to my system, do I need to buy the game content again for the launcher version?
A.
Your up to date purchase history will transfer, so you do not need to buy game content again.
Q.Will I be able to play games I downloaded before in the future?
A.
Any game content you download will be just as playable as previously downloaded games.
Q.How can I play these games on another PC?
A.You can play on another PC by transferring your key.
Please follow the procedure on the page below to transfer your key.
→Key transfer guide
Please follow the procedure on the page below to transfer your key.
→Key transfer guide
Q.How do I play games under unique network conditions, like on a business or school network?
A.
There are times when the EGG launcher’s transmission may not perform normally during unique network conditions, such as those present on business and school networks. If that situation is occurring, please follow the process detailed in the page below and try the proxy configuration tool.
→Proxy Configuration Tool
→Proxy Configuration Tool
Q.How do I terminate EGG monthly registration?
A.
From here
→Canceling registration of Project EGG monthly fee
When you cancel this, you would need new registration in order to use Project EGG.
Upon that, your Member Status (Gold at the highest) would be set back to Standard (Duration 0 days, AC Points 70Pt) (Duration and Member Status are not transferable)
After canceling Project EGG, you would not be able to use all the user support and version up.
Also, you would not be able to use the services that are for Project EGG users only.
→Canceling registration of Project EGG monthly fee
When you cancel this, you would need new registration in order to use Project EGG.
Upon that, your Member Status (Gold at the highest) would be set back to Standard (Duration 0 days, AC Points 70Pt) (Duration and Member Status are not transferable)
After canceling Project EGG, you would not be able to use all the user support and version up.
Also, you would not be able to use the services that are for Project EGG users only.